Salary: N/A / Yearly	Location: Des Moines, IA
Type: Full-Time	Zip Code: 50310

The Picture People is a specialty portrait studio focused on creating memories. By producing fun, creative portraits and one-of-a-kind gifts that highlight what makes each family member unique, we've changed the face of portraits across America. We have over 170 studios located across the country and we are looking for highly qualified candidates to come work with us. If you want to learn more about photography or improve your business skills, come join our team! We offer in depth on the job training so that you can capture that moment, that look, that smile, that memory of a lifetime. That is all we do! The best part is we're creating memories everyday here at The Picture People while working in a place that's fun, engaging, energetic, and very rewarding! If you're ready to kick up your career a notch or two, read the qualifications below and apply online now for the career changing opportunity of your life! We're eager to hear from you!

Our Senior Assistant Managers enjoy a competitive compensation and benefits package which includes: management bonus, medical insurance, dental insurance, vision insurance, 401K program, employee assistance program, paid vacation accrual, and much more!


Job Duties and Responsibilities
Business Standards:

· Contributes to company financial objectives by partnering with the Studio Manager in achieving or exceeding studio sales and profitability goals.

· Utilizes available resources to contribute to company financial objectives by achieving studio sales goals, understanding and utilizing the studio’s Profit & Loss Statement, controlling expenses (including labor expenses), and additional metrics identified as a company focus.

· Regularly reviews each employee’s performance to ensure company objectives are achieved. Partners with the Studio Manager to identify areas of opportunities and creates a SMART action plans when necessary to improve results and develop skills.

· Partners with the Studio Manager in maintaining the administrative responsibilities (i.e. New Hire/Re-Hire paperwork, schedules, and inventory).

· Monitors cash control by following and enforcing company policies and procedures and ensures compliance with bank deposit procedures.

· Contributes to the market (District/Area) by accomplishing required results as needed or assigned.

· Manages time effectively through proper planning and delegation.

· Completes studio operational requirements according to company guidelines by scheduling and assigning tasks.

· Achieves sales goals by following workflow and using company tools effectively.

· Accountable for funds in the POS system, including sales, payments, opening and closing validation.

· Maintains integrity of customer data by ensuring all team members accurately capture and entering customer information into the POS system.

· Ensures accurate sales, customer and employee data is transmitted to the Home Office by properly completing the POS system opening and closing procedures.

· In partnership with the Studio Manager, ensures studio is properly stocked with supplies and merchandise by monitoring supply levels and accurately completing scheduled inventory and cycle counts.


Team Building:

· Fosters a professional, productive, fun and rewarding studio environment that is free from any form of harassment and other forms of inappropriate behaviors.

· Maintains studio staff, which performs to the company expectations, by recruiting, selecting, interviewing, orienting and training qualified candidates.

· Conducts effective interviews to ensure candidates will be successful within the organization.

· Supports the success of each employee by partnering with the Studio Manager to develop a succession plan to ensure ongoing development of all members of the studio team.

· Consistently provides feedback, coaching, ongoing training and development to the studio team.

· Provides all team members with product knowledge to assist customers with price, product and services information, answering questions and scheduling appointments.



Customer Service:

· Ensures exceptional customer service is delivered to every customer by regularly observing the quality of service. Provides coaching and training to improve service standards.

· Ensures quality product is delivered to every customer by communicating, training and coaching photography and production standards.

· Maintains strong selling skills

· Consistently contributes to company objectives by ensuring all operating policies and procedures are followed and guarantying quality products are delivered to every customer.

· Provides an exceptional studio experience to our customers and employees that are consistent with brand standards.

· Makes customers feel welcome and comfortable in the studios by greeting them with a friendly and enthusiastic smile.

· Ensures all safety policies and procedures are consistently followed providing customers and employees a safe and clean studio environment.



Marketing:

· Partners with the Studio Manager to maintain a plan of action to ensure their studio participates in local marketing as required by the company, to include telemarketing, StarSearching, and Studio Tours.

· Partners with the local marketing team (coordinator/specialist) and utilizes the appropriate local marketing resources to find opportunities in the Mall and community and plans events to drive new business into their studio.

· Partners with the Studio Manager in managing all aspects of the Mobile Photography efforts by achieving or exceeding company goals in scheduling and completing photography sessions/tasks.



Job Qualifications:


· Experience working with young children and their parents.

· Strong customer service skills.

· Strong organizational skills.

· Strong leadership skills.

· Ability to recruit, hire and train qualified candidates.

· Proven ability to generate sales.

· Ability to multi-task and demonstrate composure under pressure and in a fast paced environment.

· Availability to work a flexible schedule, including required nights and weekends at a minimum of 35-40 hours a week to meet the demands of the business and comply with studio scheduling policies.

· Excellent written and verbal communication skills.

· Demonstrated knowledge of all Microsoft Office applications with beginning level skills in Excel.

· Familiarity with intranet/internet navigation.

· Ability to meet travel requirements.

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