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Alorica Company Company Information

  • Irvine
  • 92614
  • California
  • United States

Profile

Alorica Inc. provides customer management solutions for business-to-consumer and business-to-business (B2B) sectors in the United States and internationally. It offers customer experience management solutions, such as customer care, revenue generation, technical support, direct response, and receivables management; supply chain management solutions, which include back office, fulfillment, and reverse logistics solutions; and B2B inbound and outbound sales solutions, including appointment setting and lead generation, customer acquisition, and account development. The company also provides hosted solutions, including customer relationship management (CRM) and hosted contact center As a member of the executive leadership team, King will partner with leaders throughout the company to ensure Employee Experience initiatives remain aligned with the company’s business strategy. this will also work with Alorica leaders across the globe to assess employee programs, identifying strengths and opportunities for improvement.

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