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Location Manager - Phoenix, AZ


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The basic function of the Location Manager is to increase gross margin of the assigned photo set operation. This is driven by:
Facilitating a positive customer experience and growing retention
Delivering quality images/product
Strengthening and preserving client relations
Effectively managing of onsite staff and payroll budget
Properly executing sales strategies to achieve daily goals
Essential Duties and Responsibilities within Territory:

Directly recruit, train and manage all needed staff
Ensure company HR and client requirements are adhered to
Create and maintain compliance of staff schedule and time records
Assist with Santa communication and back-up/replacement situations
Provide bi-weekly payroll verification of staff and contractors payment
Verify daily payroll exception reports
Assist with equipment/supply arrival and set-up
Maintain daily deposits and accounting procedures
Maintain supply and consumable inventory
Successfully open & close photo set per schedule and guidelines
Maintain regular communication with DM and respond to requests in a timely manner
Maintain local level client relations including detailed knowledge of location needs/goals
Mainta... View Full Description
The basic function of the Location Manager is to increase gross margin of the assigned photo set operation. This is driven by:
Facilitating a positive customer experience and growing retention
Delivering quality images/product
Strengthening and preserving client relations
Effectively managing of onsite staff and payroll budget
Properly executing sales strategies to achieve daily goals
Essential Duties and Responsibilities within Territory:

Directly recruit, train and manage all needed staff
Ensure company HR and client requirements are adhered to
Create and maintain compliance of staff schedule and time records
Assist with Santa communication and back-up/replacement situations
Provide bi-weekly payroll verification of staff and contractors payment
Verify daily payroll exception reports
Assist with equipment/supply arrival and set-up
Maintain daily deposits and accounting procedures
Maintain supply and consumable inventory
Successfully open & close photo set per schedule and guidelines
Maintain regular communication with DM and respond to requests in a timely manner
Maintain local level client relations including detailed knowledge of location needs/goals
Maintain respectful and timely communications with all corporate staff
Ensure continuous proper functioning of equipment by working with IT to promptly overcome any technical issues
Assist with steps to achieve positive resolve of difficult situations including (client or customer concerns, staffing or technical difficulties, product/equipment delays, incidents/HR issues, theft)
Skills and Competencies:

Demonstrate positive leadership in all situations
Maintain positive team morale through honesty and leading by example
Creativity to overcome obstacles
Consistent strong communication through phone, text, e-mail, in person
Requirements:

Retail management experience preferred
Attend district pre-season training
Reliable transportation
Pass criminal background check and drug screen
Stand/walk for extended periods of timeLift up to 60 lbs. - set-up/breakdown of equipment & to help children onto Characters lap

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