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Part Time Photographer/Core Staff Openings

Message from Hiring Manager:

-Looking to fill 2 core staff positions, these are long term/higher paid positions (based on experience) for individuals seeking career opportunities and advancement. The position is Part time. Photography experience is not required but preferred, experience working with children also preferred. -

Job Title: Part-time Retail Sales Associate / Core Staff Opening

Have a passion for sales and photography?

Picture yourself here

Join the JCPenney portraits team as a photographer & sales professional. Well teach you what you need to know. If you enjoy working with infants, children and adults and have a passion for customer service this could be the job for you.

Company Overview:
JCPenney portraits is operated by Lifetouch Portrait Studios. Lifetouch Portrait Studios operates over 600 portrait studios, including locations in many JCPenney stores. We capture each customers unique story with our high-quality professional photography and by creating innovative products to meet the portraiture needs of individuals, families and groups.

Position summary:
Team Members perform an important role in the studios ability to achieve results and grow by providing remarkable customer service throughout the photographic, sales and portrait delivery experience. Following Camera Room Expectations and Posing Guidelines, you capture portraits to maximize the sales average and exceed the customers expectations.

Primary Responsibilities and Duties include

Meets customer needs by photographing and selling images that create and share each customer's unique story and considering the ways the customer uses portrait images.
Takes portraits efficiently, within company standards (including Camera Room Expectations, Posing Guidelines and Photography Policies), that meet the customer's needs and the company's quality and variety expectations to maximize Sales Average.
Follows the Sales Process accurately and consistently to meet or exceed Sales Average expectations by knowing and communicating current packaging, pricing and promotion information and leveraging appropriate selling techniques.
Drives additional portrait sittings, proactively, by approaching potential customers, leveraging company provided call lists, scheduling and confirming appointments, as well as following up on missed or cancelled appointments.
Executes sales transaction procedures properly and appropriately by using point of sale system/cash register.
Promotes business by building rapport to increase customer retention and referrals.
Provides professional customer service by greeting customers, directing traffic flow, communicating clearly and proactively, answering the phone and returning messages.
Safe-guards all customer, employee and company proprietary and personal information ensuring customer and employee data is kept confidential at all times.
Additional Duties and Responsibilities include:

Takes initiative to resolve customer experience or product issues, in a customer-focused manner by leveraging established Service Recovery processes, as needed.
Demonstrates concern for the safety of all customers and employees by ensuring a clean and safe environment, following safety guidelines, maintaining awareness of children in the studio and reporting all safety hazards and injuries/accidents.
Completes all required training and skill improvement tasks, as directed by manager.
Maintains photographic equipment and props.
Works in multiple studios (where applicable) based on business needs.
Performs other projects or miscellaneous duties as requested or assigned.Qualifications Include:
Ability to work a varied schedule including days, nights, holidays and weekends, as needed.
Sales and customer service skills.
Strong verbal and written communication skills.
Strong interpersonal and collaboration skills.
Ability to quickly develop a good rapport with children and adults.
Basic computer skills (e.g., navigation, data entry) (specifically Microsoft Excel).
Basic math skills.
Able to meet the physical requirements of the job (e.g. lift up to 40 pounds).
Experience Preferred:

Previous retail, service-related or photography experience
Ability to speak and write Spanish fluently in some markets.
High school diploma or GED.
Studio Team Members enjoy:

Paid comprehensive photography and sales training
Competitive pay and sales perks
Flexible schedules
JCPenney store and studio discount
Participation in our employee stock ownership plan for eligible studio team members
Lifetouch Portrait Studios, Inc. is an Equal Opportunity Employer. Employment is contingent upon successful results of a background check.

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